People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

BPL ThinkTank

BPL ThinkTank was Brooklyn Public Library’s first unconference. The event gave staff from across the borough’s 60 branches a chance to explore new ideas in librarianship freely and voluntarily.

Outcomes:

  • Ideas and suggestions for improvement were incorporated into the system
  • The unconference concept has also been integrated into staff trainings and meetings
  • New communication channels were created as a result
  • Team members presented about unconferences at PLA 2010
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