People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

About Us

Our story

We are a dynamic duo of independent information professionals who are passionate about helping organizations and professionals adapt in our rapidly changing world. Inspired by user experience design, our work is guided by a people-centered philosophy of making sure that people are not lost in the shuffle.

Lisa Chow

Lisa Chow

Notables: 2011 Special Libraries Association (SLA) Rising Star, 2010 Library Journal (LJ) Mover & Shaker, 2010 American Library Association (ALA) Emerging Leader, 2007-2009 Association of Research Libraries (ARL) Diversity Scholar

Professional expertise: With experience in academic, medical, public, and special libraries, I have extensive experience in 4 main areas.

Web development, usability, and information architecture – I’ve conducted web usability studies individually and collaboratively for the websites of the American Library Association, Brooklyn Public Library’s KidZone, Museum of Natural History’s Anthropology Division, and Pratt Institute. As the SLA@Pratt website manager, I redesigned and enhanced the student chapter’s website with the use of social media tools.

Event planning and organizing –  I’ve successfully developed, coordinated, and implemented events including HealthCampNYC regional unconference, BPL ThinkTank staff unconference, Library Workers’ Skill Share, and conference program sessions.

Initiative orchestration – I’ve successfully created and launched self-sustaining initiatives, including Book-A-Librarian which helped the library to attain a $3 million grant.

Genetics literacy – I led a team to collaboratively develop and implement the first all-day National DNA Day @ BPL event at the Central Library, attended by over 250 people. I have presented at local and national conferences on genetics literacy outreach.

Professional activity: Contributed to recently published book Asian Americans and Libraries: Activism, Collaboration and Strategies for the 21st Century. Completed NYU project management certificate. Interviewed for library leader feature on Asian Pacific American Librarians Association (APALA) website.

Check out my portfolio or connect with me on LinkedIn.

Sandra Sajonas


Notables: 2010 Library Journal (LJ) Mover & Shaker and 2009 American Library Association (ALA) Emerging Leader

Professional expertise: With 6 years in the 5th largest public library in the country, I have extensive experience in 4 main areas.

Employment and business services – At the business & career library I provided research service, public programming, collection development to job seekers, students and small business owners.

Young adult services – Part of a city initiative, I worked with several departments and community organizations to launch a young adult literacy program for “disconnected youth” in Brooklyn.  Using youth development principles, I created a leveled library, designed curriculum and lesson plans, and provided information literacy and technology instruction.

Library development – At the library I’ve assisted with budget management of grant programs, strategic planning for a newly merged department and grant writing and fundraising.

Initiative orchestration – I’ve successfully created and launched minor and major self-sustaining programs including Book-A-Librarian which helped the library to attain a $3 million grant.

Professional activity: METRO New York Library Council UX SIG co-convener.

Check me out or connect with me on LinkedIn.