People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: UX

Bathroom Blogfest: The Pouch

On a recent trip, I noticed this inside an airport bathroom stall. Most likely inspired by our kangaroo friends in Australia, The Pouch is “clean and secure storage” while you’re using the bathroom. Comes in handy for small items like your wallet, phone, etc.



Bathroom Blogfest: Dryer and Sink In One

During a recent visit to Philly, I was in the National Constitution Center and noticed a blue signage label on the sink in the bathroom while I was washing my hands. It says “Place hands below to dry. Wait for air to activate.” Turns out it’s a dryer and sink in one. Wash and dry your hands in one place, although I found it initially confusing. Has anyone else seen this or something similar?


Bathroom Blogfest 2018

It’s Bathroom Blogfest 2018!

What is Bathroom Blogfest?

bathroom toiletThroughout the week, we’ll talk about the user experience of bathrooms. That’s right, bathrooms. We all use ’em. Some are your usual bathrooms, some are cool, and some are just downright confusing. This is our 8th year participating in Bathroom Blogfest. Please share your bathroom stories with us.

“During the annual Bathroom Blogfest, bloggers from around the globe write about the importance of bathrooms in the customer experience. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design.”

Read all Bathroom Blogfest posts.

Free NYC-Based CUNY TechWorks User Experience (UX) Program

For those in the NYC metro area, Kingsborough Community College (with a beautiful beachside campus in Brooklyn, NY) is offering a tuition-free user experience training program via CUNY TechWorks. Interested? More info and check out the upcoming info session for the Fall semester.

Monthly Method Spotlight: Extreme User Interviews

Extreme User Interviews

What: Extreme user interviews are evaluations by individuals who are completely familiar or unfamiliar with a product or service.

When/why: Extremely familiar users can highlight key issues or problems. Extremely unfamiliar users may inspire insight for improvements.

How: Traditional question and response interview techniques can be used or a number of other UX methods mentioned in previous Monthly Method Spotlight posts.

Tips: Extreme user interviews are best done one-on-one to insure interviewees are not influencing each other in their responses.

Interested in using/applying these methods in your work? Contact us for information.