People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: universal-design

New ADA Interior Signage Rules

You may or may not be aware that on March 15, 2012, new requirements for interior signs took effect under ADA (Americans with Disabilities Act).

Under these new rules, guidelines are outlined for typography, signage location, visual characters and even signage glare.

Although these guidelines are intended to assist the visually impaired, these requirements really assist all of us (universal design – i.e. curb cuts on sidewalk makes things easier for people with wheelchairs, strollers, shopping carts, etc.).  By setting a standard, the ADA is ensuring consistency and continuity, making our wayfinding experience easier.  Thank you ADA.


Welcome Mats

Recently visited United Cerebral Palsy of New York City’s Techworks Center and saw this poster:

It’s not a ramp. It’s my welcome mat.

UCP: It's not a ramp. It's my welcome mat.

What kind of message are you giving to your visitors/patrons/users? Are they welcomed?