People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: task-analysis

Monthly Method Spotlight: Brain Writing

Brain Writing

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When/why:

  • When there are many individual problems that require solutions.
  • When a group needs a lot of ideas in a short period of time.
  • When there are several shy people in the group.
  • When ideas need to flow freely.

How: Have a group of people write their idea or question on their own sheet of paper.  Rotate the sheets to different people and build off what the others wrote on their paper. Continue until everyone has written on everyone else’s sheet.

Tips: Keep the group small (6-8 people). At the end of the session collect the ideas and organize using other Monthly Method ideas like: dot-voting, card sorting, task and error analysis, etc.

Interested in using/applying these methods in your work? Contact us for information.

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Monthly Method Spotlight: Task and Error Analysis

Hand drawing chart in whiteboardTask and Error Analysis

When/why: Task and error analysis is a useful way to reveal issues in a process or workflow.

How: Write down/draw out all the necessary & optional steps and possible errors involved in a process or workflow.

Tips: Use post-it notes to easily rearrange steps as necessary to improve process or workflow.

Interested in using/applying these methods in your work? Contact us for more info.