People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: new york city

Wandering Librarian: Library Hotel

A long standing wish of mine has finally been fulfilled just before Christmas; a visit to the Library Hotel in NYC. A cozy and quaint boutique hotel for the literary minded, here are some of the cute library and literary themes seen throughout my stay at the hotel:

  • Dewey Decimal themed rooms and floors – I was in 900’s floor, Geography & History
  • A 24 hour reading room containing shelves packed with books
  • A rooftop lounge offering literary inspired cocktails

Beyond my obvious pleasure with all things book related, the hotel deserves high ratings for its customer service and amenities becoming more and more infrequent in the hotel industry. Mainly, free WiFi, complimentary breakfast, complimentary beverage & snack service available 24 hours, and of course a librarian’s favorite: complimentary wine & cheese reception.

img_20161203_160833 img_20161203_160201 img_20161203_160122 img_20161203_160045


METRO User Experience Special Interest Group

metropolitan new york library council logoThe second METRO User Experience (UX) Special Interest Group (SIG) meeting was last week and we had some interesting lightning talks and discussions about user experience in libraries. One attendee has a project that he would like to get feedback on from the group. Exactly what the METRO UX SIG is about – providing a collaborative environment for libraries and archives who are working toward creating a user-friendly environment. Check out our METRO UX SIG LibGuide for meeting minutes, resources, and tools. Stay tuned for upcoming meetings.

Floating Library Aboard the Lilac

If you’re in the NYC area, check out the Floating Library aboard the Lilac this weekend at Pier 25. It will be around til October 3rd.

Check out these photos from my recent visit.

This slideshow requires JavaScript.



Designing Streets for People

Ariel view of an intersection

According to the United Nations, for the first time ever, the majority of the world’s population lives in a city. If this is the case, cities must do their part to improve the path of their growing number of pedestrians.

Recently in GOOD, a social network for people working towards collective and social progress,  posted about an interesting project in San Francisco where they were challenged to design streets for people. The photo is a rendering of their idea in which curbs are widened at cross walks to raise the prominence of pedestrians for cars. The extended curb would also double as a location for benches and planters.

Read more about this project in her post Designing Streets for People, Not Just Cars.

On a related note, we recently noticed that the NYC Department of Transportation started WalkNYC, a standard for pedestrian way-finding. If you’re in the NYC area, you have already noticed these signs/maps in a few neighborhoods.


METRO New York Library Council Presents: Web Usability Testing for Libraries

logoTue, Oct. 1, 2013. 10 a.m. – 1 p.m. US/Eastern

57 East 11th Street, 4th Floor
New York, NY 10003
United States

Check out this workshop being co-delivered by our very own Lisa!

Have you ever wondered what users really think of your library’s website? Learn how to incorporate something that is too often missing in web design: the user perspective. The session will include a discussion of why usability testing is important and easier to implement than you might think, a live demonstration of a real usability test, and hands-on training on how to conduct “discount” usability testing.

Who should attend:
Anyone interested in improving their library’s Web site, including those who work in academic, public, or special libraries.

By the end of this program, participants will:

  • Understand the importance of usability testing
  • Understand how to conduct their own tests
  • Know where to find more information and resources