People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: libraries

Design Thinking: How Librarians Are Incorporating It Into Their Practice


Design Thinking: How Librarians Are Incorporating It Into Their Practice

DATE AND TIME:

Thu, March 8, 2018

12:00 PM – 3:00 PM PST

I just registered for this free and online event & hope to learn about some interesting ways libraries around the USA are using design thinking. I will be posting a summary of the presentation for those who are not able to attend.

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Asian Americans and Libraries

Asian American Librarians and Library Services - Activism, Collaborations, and Strategies

Just came in the mail and hot off the press! Asian Americans and Libraries: Activism, Collaboration and Strategies for the 21st Century was just published last month.

Check out the book, related podcasts, and our chapter – Going Beyond the Bamboo Ceiling: Issues and Challenges for Asian Pacific American Patrons and Librarians.

Subway Library – Free Downloadable Books from NYC Libraries

A library on the subway? Yep, the Subway Library is offering free downloadable books from the city’s three public library systems. Be on the lookout for the subway library train. I spotted it across the tracks the other day but I was going in the opposite direction.

Happy National Library Week!

National Library Week, image of Wooly, beaded sheep with button promoting Where the Wild Things Are

Happy National Library Week from Wooly, a beloved wild library lover. The library – Where the Wild Things Are.

From UX Study to UX Service: Using People-Centered Research Methods to Improve the Public Library Experience

We enjoyed talking about UX and libraries at the December 8th Driving Library Change with User Experience Design online conference. Here is our slidedeck and resources:

“From UX Study to UX Service: Using People-Centered Research Methods to Improve the Public Library Experience”

People-Centered Research and Analysis Methods (Monthly Method Spotlight)
Our monthly method spotlight features one people-centered method each month that you may find helpful for your work.

Informal Risk Assessment 
Risk = Likelihood * Impact
(For example, Likelihood of issue happening * Impact of issue on the project)

Books on Design Thinking, User Experience, and Project Management

  1. This is Service Design Thinking by Marc Stickdorn and Jakob Schneider
  2. The Ten Faces of Innovation: IDEO’s Strategies for Defeating the Devil’s Advocate and Driving Creativity Throughout Your Organization by Tom Kelley and Jonathan Littman
  3. The Design of Everyday Things by Donald Norman
  4. A Project Manager’s Book of Forms by Cynthia Stackpole Snyder
  5. Project Management for the Unofficial Project Manager by Kogon, Blakemore & Wood
  6. DK Essential Managers: Project Management by Peter Hobbs