People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: innovation

Monthly Method Spotlight: We Want To Know

feedbackA few years ago, we started a new series Monthly Method Spotlight where each month we focused on one people-centered method that you may find helpful for your work. We use these methods for various projects to develop, implement, and/or evaluate.

As per our usual What, When/Why and How in our Monthly Method Spotlight series, we want to know –

  • What methods have you used in your work?
  • When/why did you use those methods?
  • How did you use those methods?
  • How did it go? Would you use those methods again?


World Usability Day 2015: Innovation

World Usability DayNovember 12 is World Usability Day. World Usability Day is a single day of events organized around the world that brings together people from various communities and groups for one common objective: “to ensure that the services and products important to life are easier to access and simpler to use.

This year is the 10th anniversary of World Usability Day.  The 2015 theme is innovation.

“Innovation can mean different things to different people but most can agree it includes inventions and changes in products and services that improve a situation or solve a problem in a new way. Innovation in User Experience means that people can do what they need and want to, with technology, products and services that enhance their experience. We are celebrating 10 years of sharing the message that the user experience is a key to making technology work better for people. Innovation also means revolution: 2015 is the year to grow our usability revolution by bringing our message to the general public: No-one should have to suffer through products and services that get in their way. People should not be made to feel stupid by technology.

For those in the NYC area, the NYC User Experience Professionals Association (UXPA) has its annual World Usability Day event. Whitney Quesenbery will be one of the speakers. We heard her speak at World Usability Day 2011.

“People do quality checks, but not usability checks.” – Whitney Quesenbery

Choose the Right Innovation Method at the Right Time

anendtoendinnovationNathan Furr and Jeff Dyer posted an a great article recently the Harvard Business Review on choosing innovation methods. The article gives a simple explanation complete with diagrams of the innovation process. While innovation tools come with many different names, Furr & Dyer point out commonality of these tools being used to manage uncertainty. The article goes through each step of the innovation process with real life stories. This article is a definite read and helps bring us back to basics when we get lost in the glut of innovation stories, articles, books, etc.

Top 10 Future Technologies Coming in 2015

As we greet the new year we are looking forward to another year in technological innovation. Check out this video of top future technologies for 2015.

Bathroom Blogfest 2011 – Konnichiwa

Japan takes toilets to a whole new level of user experience.  Many moons ago in Tokyo, I had a chance to sit on one of their famous Western-style high-tech toilets.

If we are going to use the toilet 2,500 times a year and 6-8 time daily (according to the World Toilet Organization) we may as well be as comfortable as the Japanese are.

japan-toiletThere are often many confusing buttons provided only in the  Japanese language.  However, they usually have a picture to illustrate what the button does.

My favorite feature is the controllable heated seats.

My second favorite is the water saving flush options of “small” flush or “big flush”.

Some additional features include the integrated bidet and the automatic deodorizer.

If I sound like a toilet advertisement, you only have to sit on one of these thrones to see why.