People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: design-thinking

Using Design Thinking on My Career

In a recent article for Fast Company, a former lawyer applies design thinking to reinvent her career.

  1. First she observed and defined the problem. – Mainly, what does she love doing at work?
  2. Next she moved to the ideation stage.  – She generated as many ideas as possible. For her that meant a list of all the activities that excited her.
  3. Then she used rapid prototying to test her list from the ideation stage. Conducting information interview was the easiest way to rapid prototype.
  4. Getting feedback and iterating was next.
  5. Finally she implemented and acted on her solution which was to apply to a psychology program.

I enjoyed this article and it has inspired me to apply design thinking in my own career and life.

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Project Management for Librarians: Upcoming Workshop

In case you missed our initial announcement last month, we’re doing a METRO workshop titled Getting Started in Project Management for Librarians. Join us on Tuesday, June 7th from 10am-1pm. Register at http://metro.org/events/743/.

Whether you’re organizing an event, renovating or rearranging a space, creating a program, or implementing a grant, you’re managing a project. Project management can help you manage projects more effectively and efficiently. Learn tools and techniques for successfully planning, organizing, and administering projects. To best respond to the constantly changing library world we will be sharing principles and concepts from design thinking and agile project management.

By the end of this workshop, participants will:

  • Receive a basic overview of iterative and agile-like project management from a design thinking perspective
  • Gain knowledge to successfully manage a project cycle from start to finish through hands-on activities and exercises
  • Receive a project management toolkit
  • Learn about tools, strategies, and techniques to manage projects and teams better

Register at http://metro.org/events/743/.

Getting Started in Project Management: A Workshop for Librarians

Join us at METRO on Tuesday, June 7 from 10 a.m. – 1 p.m.

RSVP page: http://metro.org/events/743/

METRO Training Center
57 East 11th Street, 4th Floor
New York, NY 10003

Whether you’re organizing an event, renovating or rearranging a space, creating a program, or implementing a grant, you’re managing a project. Project management can help you manage projects more effectively and efficiently. Learn tools and techniques for successfully planning, organizing, and administering projects. To best respond to the constantly changing library world we will be sharing principles and concepts from design thinking and agile project management.

By the end of this workshop, participants will:

  • Receive a basic overview of iterative and agile-like project management from a design thinking perspective
  • Gain knowledge to successfully manage a project cycle from start to finish through hands-on activities and exercises
  • Receive a project management toolkit
  • Learn about tools, strategies, and techniques to manage projects and teams better

Fees for this workshop are $30 for METRO, myMETRO, and ESLN Members. $60 for Non-members.

RSVP page: http://metro.org/events/743/

Monthly Method Spotlight: Storyboards

storyboardSTORYBOARDS

When/why: A storyboard is a tool where a visual sequence of events is used to capture a user’s interactions with a product or service.

How: Think comic strip as the ultimate form of a storyboard.

Tips: There are tons of blank storyboard templates online or you can do a quick & dirty storyboard by drawing the boxes in yourself. Remember to keep it simple with as few boxes as you need to get the idea across.

Interested in using/applying these methods in your work? Contact us for more info.

 

Everyday Usability: Card Swipers

Ever since reading Don Norman’s The Design of Everyday Things (there’s an updated edition, by the way), I’ve been particularly more observant of design and usability around me. A few years ago, we started the Everyday Usability series. In the past few weeks, I’ve noticed the design and usability of card swipers. Card swipers = where you swipe your credit or debit card to pay for a purchase, or a library card or copy card to pay for a photocopy, or bank/debit card to enter a bank after hours. Sometimes you have to swipe the card upside down, sometimes right side up. Why can’t we have a universal card swiper where it doesn’t matter how we swipe the card?