People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Tag Archives: blog

Top Posts of 2014

We hope you enjoy reading our blog as much as we enjoy posting. Here’s a look back at the top posts of the year:

  1. Accessibility – Stair Ramps
  2. Top Five Tips for Running Effective Meetings
  3. Sacramento Public Library: Central Library
  4. Little Island Library: Biblioteca de la Comunidad de Culebra
  5. The Global Librarian – Freely Available for Download
  6. SLA@Pratt Skill Share Presentation – Librarians in the 21st Century: Designing a Career Strategy for Evolving Roles and Opportunities
  7. Everyday Usability: Subway Poles
  8. The 25 Worst Websites of 2013
  9. Are you a design thinker or a design doer?
  10. Everyday Usability: Vending Machines
  11. Let’s Play A (Sustainability) Card Game
  12. New ADA Interior Signage Rules
  13. Meetup Groups – UX Book Clubs
  14. Co-Working in the the Library: EUREKA space
  15. Making the Most of 3.5” x 2”
  16. IDEO Design Kit
  17. Bathroom Blogfest 2014 Wrap-Up
  18. Everyday Usability: Water Fountains
  19. Usability of Signage
  20. The Little Book of IDEO
  21. Are YOU T-Shaped?
  22. Recap – METRO User Experience SIG Meeting
  23. E-Portfolios: Webinar Recap, Tools, and Resources
  24. Project Management and Ten Faces of Innovation
  25. Monthly Method Spotlight: Character Profiles
  26. Library 2.013 – Librarians in the 21st Century: Designing a Career Strategy for Evolving Roles and Opportunities
  27. Floating Library Aboard the Lilac
  28. Using Google Sites to Create An E-Portfolio
  29. Everyday Usability: Portable Library
  30. A Chat with an Infographic Designer
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A Chat with an Infographic Designer

In a recent post, we shared an infographic on Contact Forms for the Marketing Ninja.  We talked to the designer of said infographic. Lisa is a designer at SingleHop.

In layperson terms, what is SingleHop, what does SingleHop do?

SingleHop provides hosting for those that need a dedicated or cloud server. We also provide the infrastructure needed for larger scale IT needs and we can fully or partially manage servers for you. In the simplest terms, we keep your website and data online, and secure!

As a designer, what do you do at SingleHop?

I am both a print and web designer at SingleHop, though my main focus is on our web presence. Our website is in a constant state of reinvention. Always looking to provide the best experience for users, the simplest way to get from point A to B, and the highest engagement possible.

For someone interested in creating infographics, any tips/advice on tools, software, must do’s, never do’s etc.?

Infographics were something I started doing to challenge my design skills in a new way. When working in-house, there is a strong tendency to rely on previous solutions to new problems. It also gave me an excuse to thoroughly research specific design techniques and their user engagement.

I follow a process when creating an infographic, and by the time I get to Photoshop, I’m already 70% done. The first thing I do is jot down a general topic, and bullet out everything I know about this topic (or think I know). I then start the research phase, this is by far the most time consuming part of the process. I let the surveys and figures I find completely dictate what the infographic is going to be. In this way, I am trying to make a design that presents information in easily digestible pieces, and as straight forward as possible. The design is there to support the information, not the other way around.

The whole infographic is then laid out on paper. This is where I figure out what information makes sense to include, and exclude. Once I have a good idea about what everything is going to look like on paper, I go to Photoshop. First draft is in black and white, second draft brings in colors.

Any thoughts on UX, user experience?

The golden rule of designing for user experience seems to be “Keep It Simple,” and make your site easy to use. This means guiding users to where you want them, cutting out distractions, and visual noise. It means that every element, or omission of an element is supporting your message. On top of this, you must keep establishing constancy for you users.

Then you start tracking. For every design and redesign, track what your users are doing, and how they are responding to the design. Set up some tests, and see what works best in real world implementation. Designing a positive user experience means keeping your designs fluid, and tweaking where necessary.

Our 200th Blog Post and More

Just noticed recently that we’ve written 190+ blog posts. Not only is this our 200th blog post, it has been 3 years since our first blog post which is about Darien Library in CT, which we just visited again last month. This has been a lot of fun. We hope you enjoy reading our blog as much as we enjoy writing it.

To celebrate, here are some pictures of our recent Darien Library visit (a picture is worth a thousand words), followed by a list of our top 25 blog posts.

Reads for Your Ride Courtesy of Darien Library

Reads for Your Ride Courtesy of Darien Library. Shelf of books at the Darien MetroNorth train station. Take a book, leave a book.

Darien library book display signage

Darien Library book display signage. “Graphic Novels – Comics aren’t just for kids.” “Non-fiction: Just because it’s true doesn’t mean it’s boring.” “Oh! I’ve always wanted to read that book.” “Patron picks – You’ve read our staff picks – now it’s your turn! Find a book you love and add it to this display.”

LCD screens showing circulation stats and photos of library staff

LCD screens showing circulation stats “how busy are we today?” and photos of library staff

Librarian Favorite bookmarks

Librarian Favorite bookmarks

Catalog at-time-of-need, browsing and searching, standing table for flipping through books

Catalog at-time-of-need, browsing and searching, standing table for flipping through books

Our top 25 blog posts of all time (well since October 2010):

  1. Accessibility – Stair Ramps
  2. E-Portfolios: Webinar Recap, Tools, and Resources
  3. Everyday Usability: Library Cards
  4. New ADA Interior Signage Rules
  5. Tablet vs Laptop
  6. 15 Free Ebooks about User Experience and Interface Design
  7. DIY Usability & User Experience Workshop at METRO on April 26th
  8. Bathroom Blogfest 2011 – Konnichiwa
  9. Summer Reading Booklist
  10. SLA 2011 Conference Highlights from a SLA Rising Star
  11. Everyday Usability: Portable Library
  12. Using E-Portfolios to Showcase Your Work, Experience and Skills
  13. Kudos to Lisa!
  14. Everyday Usability: Book Carts
  15. Kindle Help Me Choose: Part Deux
  16. Are YOU T-Shaped?
  17. German Traces NYC – Guest Post by Jill Goldstein
  18. Our Bookshelf: The DRM-free Ebook Lending Social Network – Guest Post by Greg Belvedere
  19. Everyday Usability: Vending Machines
  20. Google Does It Again!
  21. DC: The Most User Friendly City in America?
  22. Everyday Usability: Subway Poles
  23. I’m Not Job Hopping, I’m Job Shopping
  24. Is Your Library People-Focused?
  25. Everyday Usability: Reserving a Library Computer

Top Posts of 2012

The Job Skills of the Future, and of the Past

Tom Kucharvy recently posted a provocative post on the job skills of the future, and of the past.

As technology becomes increasingly sophisticated, it becomes capable of performing more and more tasks that previously could only be performed by humans. As of now, only three types of jobs still defy automation—specific forms of non-routine tasks (both manual and cognitive) and complex communications. Technology, however, is now beginning to make inroads even into these.

Kucharvy focuses on 2 key skills for the high-value jobs of the future:

  • Complex communication skills; and
  • High-level cognitive skills.

Read the rest of Kucharvy’s post to learn more.

How will the job skills of the future and of the past affect libraries and the library profession?