People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Bathroom Blogfest 2019 Wrap Up

Toilet Paper CartoonWe’ve reached the end of the roll. From “Where’s the bathroom?” to bathrooms with that extra touch of hospitality, we hope you enjoyed reading Bathroom Blogfest 2019 as much as we enjoyed writing it.

View all Bathroom Blogfest posts.

Bathroom Blogfest 2019

We’re back from a summer hiatus and just in time for Bathroom Blogfest 2019!

What is Bathroom Blogfest?

bathroom toiletThroughout the week, we’ll talk about the user experience of bathrooms. That’s right, bathrooms. We all use ’em. Some are your usual bathrooms, some are cool, and some are just downright confusing. This is our 8th year participating in Bathroom Blogfest. Please share your bathroom stories with us.

“During the annual Bathroom Blogfest, bloggers from around the globe write about the importance of bathrooms in the customer experience. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design.”

Read all Bathroom Blogfest posts.

Just In Time for Summer Reading: Book Vending Machines

jetblue-soar-reading

There’s an app for that. Well, in the world of vending machines, there’s a vending machine for that. Snacks, drinks, shaving kits, batteries, band-aids, and now books.

Just in time for summer reading, JetBlue placed a few vending machines stocked with children’s books throughout the NYC metro area this month as part of its Soar with Reading initiative (they’ve done this with other cities like Detroit and San Francisco). The vending machines are placed in neighborhoods where access to children’s books is limited. Read more over at AMNY and Vending Times (who knew there was a one-stop shop where you can find out about things vending). We’re curious to see and test out the usability of Jetblue’s book vending machines.

Happy vending and (summer) reading! 

Wandering Librarian: Bishop Branch Library

This spring, my wanderings brought me to the great outdoors of the Sierra Mountains and the city of Bishop, California. Between hikes I popped into the Bishop Library, a branch of the Inyo County Public Free Library system.

My first impression was books! books! books! This was no modern, slick library with its ‘info commons’ and 3D printers taking the place of books. The shelves were packed, even cramped with books. My initial excitement waned when closer inspection showed the books to be old. While it was disconcerting to see outdated reference books, seeing old children’s books from my childhood was actually fun. Some of these children’s books I’m almost certain are out of print so it was fun to read these treasures to my kids.

Despite the lack of newer, jazzier technology, the Bishop branch does provide 7 public PC’s, a new printer and a copy machine.

While obviously not as impressive as some of the large, urban or foreign libraries I’ve wandered to, the Bishop Library provides the minimum yet important requirements for the public; access to information in whatever form and a place to sit and relax.

Wandering Librarian: The Newberry

Now settled into my new home, I’ve taken to wandering the libraries of the Second City. You can’t come here without visiting the Newberry Library; Chicago’s independent research library. Open since 1887, the Newberry’s impressive collection is open and free to the public. Unfortunately, I wandered in on a day the stacks were close. I did, however, get the chance to talk with one of the curators. I learned that Mr. Newberry’s original collection was destroyed in the Great Chicago Fire, including an original draft of Lincoln’s Emancipation Proclamation.

Even with the loss of the original collection, the Newberry’s holdings of 1.6 million books, 600,000 maps, 1 million postcards and 5 million pages of manuscripts still boggle the mind. All of this is searchable with their online catalog.

The library also has a gallery where they exhibit a rotation of items from their stacks. In fact, I enjoyed their Melville: Finding America at Sea exhibit displaying their impressive collection of Melville’s works in honor of the 200th anniversary of Melville’s birth.

If you ever find yourself in the Second City, please fit it time for the Newberry Library.