People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

From UX Study to UX Service: Using People-Centered Research Methods to Improve the Public Library Experience

You may have noticed that we have not been posting regularly…we have spent the past year working on an article and have finally completed it. Here it is, hot off the press!

From UX Study to UX Service: Using People-Centered Research Methods to Improve the Public Library Experience

 

Happy New Year

Happy New Year to our readers.  While it’s been a great year we’re looking forward to a new year and a new decade with you.

 

Bathroom Blogfest 2019 Wrap Up

Toilet Paper CartoonWe’ve reached the end of the roll. From “Where’s the bathroom?” to bathrooms with that extra touch of hospitality, we hope you enjoyed reading Bathroom Blogfest 2019 as much as we enjoyed writing it.

View all Bathroom Blogfest posts.

Bathroom Blogfest 2019

We’re back from a summer hiatus and just in time for Bathroom Blogfest 2019!

What is Bathroom Blogfest?

bathroom toiletThroughout the week, we’ll talk about the user experience of bathrooms. That’s right, bathrooms. We all use ’em. Some are your usual bathrooms, some are cool, and some are just downright confusing. This is our 8th year participating in Bathroom Blogfest. Please share your bathroom stories with us.

“During the annual Bathroom Blogfest, bloggers from around the globe write about the importance of bathrooms in the customer experience. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design.”

Read all Bathroom Blogfest posts.

Just In Time for Summer Reading: Book Vending Machines

jetblue-soar-reading

There’s an app for that. Well, in the world of vending machines, there’s a vending machine for that. Snacks, drinks, shaving kits, batteries, band-aids, and now books.

Just in time for summer reading, JetBlue placed a few vending machines stocked with children’s books throughout the NYC metro area this month as part of its Soar with Reading initiative (they’ve done this with other cities like Detroit and San Francisco). The vending machines are placed in neighborhoods where access to children’s books is limited. Read more over at AMNY and Vending Times (who knew there was a one-stop shop where you can find out about things vending). We’re curious to see and test out the usability of Jetblue’s book vending machines.

Happy vending and (summer) reading!