People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

METRO UX Meetup Recap: Hands-On UX of METRO’s New Headquarters

Earlier this week, we had our first UX in Libraries Meetup at METRO’s new headquarters located at 599 11th Avenue near the Intrepid.

post-it-note-bird

We did a semi-structured hands-on UX study of the new space using various methods. Some METRO staff members were on hand and available for guided tours, interviews, etc.

metro-ux-groups

The group came up with some great ideas, suggestions, and recommendations based on initial findings. It was a pretty productive and awesome meeting, thanks to METRO and the participants.

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Some recurring themes that surfaced are:

  • Welcoming
  • Human touch
  • Togetherness

METRO is doing exactly what we work with libraries and nonprofits on – implementing creative solutions to effectively improve and enhance individual and organizational performance by focusing on the human element. Kudos to METRO for having a welcoming space that promotes togetherness with a human touch.

So what’s next? Ideas include possibly doing another hands-on UX meeting down the road when other spaces are set up and adding subtle elements of serendipity that complement the origami cranes and the post-it note bird. Stay tuned.

And lastly, thanks again METRO for the opportunity. We look forward to using the new spaces in its various iterations for future UX meetups. Be sure to check out METRO’s new headquarters, if you haven’t already.

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One response to “METRO UX Meetup Recap: Hands-On UX of METRO’s New Headquarters

  1. Pingback: One Month Later and Yarn Bombing at METRO Relaunch | People Interact

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