People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: October 2016

Bathroom Blogfest 2016

It wasn’t until this week, when I entered a bathroom that threw me off, did I realize/remember that this week is Bathroom Blogfest. Stay tuned to hear about this bathroom story.

What is Bathroom Blogfest?

bathroom toiletThrough the rest of this week, we’ll talk about the user experience of bathrooms. That’s right, bathrooms. This is our 6th year participating in Bathroom Blogfest. Please share your bathroom stories.

“During the annual Bathroom Blogfest, bloggers from around the globe write about the importance of bathrooms in the customer experience. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design.”


Wandering Librarian: Rowayton Library

rowaytonAfter driving by this tudoresque building countless times, I finally pulled in to check it out. It turns out that the building is the library of the quaint coastal village of Rowayton.

My first impression was one of incredible tidiness and neatness; no book or object out of place. So tidy in fact that there was a distinct lack of signage; no signage demarcating an adult section from a YA section from a children’ section. The dearth of signage extended to the collection. I had to hunt through the children collection to find the board books, the same goes with finding fiction and nonfiction collections. Despite the signage issue, I did find the interior to be inviting and cozy.

img_20160922_131801Like the signage, there also seemed to be a dearth of programming; though in this case this a compliment. While there was no teen programming, I found the offered programs to be few in number but high in content quality. Rowayton Library does not try to be everything for everyone, nor do they attempt to offer trendy topics that their patrons may not be interested in (i.e. technology trends).

The Rowayton Library offers good basic service and isn’t stretching its resources in an attempt to impress. They haven’t lost sight of a library’s place in the community; they offer reference service, access to basic technology, a comfortable community space and books.

Monthly Method Spotlight: Blind Writing

Blind Writing



  • When you’ve hit a road block.
  • When no ideas come to mind.

How: Write for 10 minutes. The only rule is that you have to keep writing even if it seems like you are writing nonsense.

Tips: Keep it open; meaning don’t try to categorize or steer your writing in any way. Sometimes the solution to a problem starts with the most far-fetched idea.

Interested in using/applying these methods in your work? Contact us for information.