People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: May 2016

Wandering Librarian: Perrot Memorial Library

Perrot libraryContinuing to wander around Fairfield County, Connecticut, I stopped in to visit the Perrot Memorial Library. Part of the larger Greenwich Library system, this branch is a fantastic stand alone library packed with all sorts of goodies for Old Greenwich residents.

Looking beyond the impressive Jeffersonian-style building, the inside houses the most impressive children’s room I’ve seen to date. Complete with a clubhouse style program room, life size stuffed animals and trees (albeit fake ones) the children’s room was a Wonderland for tiny readers.

As I continued my tour, I also noticed tiny details that together created a welcoming visit.

  • Next to the printing station a Kuerig inviting patrons to help themselves
  • A “great idea” box next to the computers
  • A used eye glass donation box
  • A community bulletin board
  • Most importantly: signs hanging from the ceiling to mark each section of the collection

On my virtual tour, I checked out the underwhelming website that while pretty sparse with awkward navigation contained the most pertinent features for patrons:

  • Online account access
  • Digital library
  • Online catalog
  • Program information

All in all, a very fun library visit.

Getting Started in Project Management: A Workshop for Librarians

Join us at METRO on Tuesday, June 7 from 10 a.m. – 1 p.m.

RSVP page:

METRO Training Center
57 East 11th Street, 4th Floor
New York, NY 10003

Whether you’re organizing an event, renovating or rearranging a space, creating a program, or implementing a grant, you’re managing a project. Project management can help you manage projects more effectively and efficiently. Learn tools and techniques for successfully planning, organizing, and administering projects. To best respond to the constantly changing library world we will be sharing principles and concepts from design thinking and agile project management.

By the end of this workshop, participants will:

  • Receive a basic overview of iterative and agile-like project management from a design thinking perspective
  • Gain knowledge to successfully manage a project cycle from start to finish through hands-on activities and exercises
  • Receive a project management toolkit
  • Learn about tools, strategies, and techniques to manage projects and teams better

Fees for this workshop are $30 for METRO, myMETRO, and ESLN Members. $60 for Non-members.

RSVP page:

Wandering Librarian: Greenwich Library

IMG_20160318_173856Named one of Library Journal’s 2015 Star Library, the Greenwich Library is certainly impressive. Upon walking in the building we were greeted by a simple directional poster and baskets on wheels to aid me in my book “shopping”. My husband did notice the lack of a floor plan or map letting us know “you are here”.

IMG_20160318_173946We did find a health information center which is my first time ever seeing a devoted space for health information.

Greenwich also does a nice job of covering basic technology needs: internet, computers, coined operated copiers, printers, several types of microfiche & film machines and faxing service.IMG_20160318_174033

Program wise they offer a nice array of fun and practical programs for all age groups. For the more practical patron attend the training, how to cut the cable chord or coding for girls. If you’re looking to have fun attend the cooking demo, craft times or yoga for everyone.

All in all, a very impressive library. As a bonus, they are open 9am-9pm.


Monthly Method Spotlight: Dot-Voting


dotWhen/why: Build group consensus and prioritize which idea to pursue with dot-voting.


  1. Participants are each given a set number of dot stickers.
  2. They place dot stickers next to options presented that they like (they may place any number of their dots on any number of the options).
  3. Options with the most dots at the end of voting “win”.

Tips: Variations include using different color dots to signify different values, e.g. green for “like” and red for “dislike”.

Interested in using/applying these methods in your work? Contact us for more info.