People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

JetBlue Upping the Flying Experience

If you are a parent like me, you probably dislike the interminable wait for your flight in the boring terminal trying to keep an antsy kid out of trouble. On a recent trip I had the enjoyment of hanging out in John F. Kennedy International Airport.

With it’s traveling families in mind I found these wonderful additions at the end of terminal 5.

jetblueThe first item is a lactation station by Mamava. While JetBlue makes it clear that if is fine to breastfeed inside the terminal, the booth is provided to give mothers privacy. The inside was a white, bright and welcoming sanctuary.

jfk2The second item is a play area in the theme of Amazon’s animation Tumble Leaf.

So the next time you’re traveling in/out of New York with the family, consider JetBlue’s Terminal 5.


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