People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Wandering Librarian: South End Branch

IMG_20151008_101804Last summer, mixing work and play, I decided to embark on a story time tour of various libraries. Getting a word-of-mouth recommendation from a fellow mother, the South End Branch was on our list.

Like many smaller libraries, the South End Branch was unobtrusive and downright difficult to find. Entering what was once a school building, via the parking lot, we finally located the branch.

The next fantastic 1 1/2 hours made the search worth it. The  consideration of the staff for the morning program created a friendly and fun morning for the kids. The fact that the library was closed except for story time attendees helped in creating a great program. A mix of singing, free play, stories and snacks made this experience a definite repeat for this wandering librarian.

IMG_20151008_102741While limited in space and resources, the South End Branch manages to offer basic services to their community. Technology wise they have computers, internet, printers and cash-operated copiers. The collections shows the care which was taken in selecting materials suited for their diverse community. The staffs’ knowledge of their patrons’s names further exemplified the South End Branch’s commitment to excellent service. All in all, the South End Branch provided a delightfully intimate library experience for me and my family.



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