People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

When a sign isn’t doing its job.

IMG_20150619_233345On a trip to Mohegan Sun, this sign was spotted:

It’s not far fetched to guess the result of this sign; the non-smoking area is now the smoking area.

As these are the only ashtrays to be found off the gambling area, patrons gather around for a smoke; quickly making this sign ineffectual.

Any recommendations for how this can be fixed?

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