People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: March 2015

New Series: Wandering Librarian

In the past, we’ve posted about our visits to various libraries. We’ve finally decided to make a series out of these visits. Keep an eye out for our new series Wandering Librarian in which we share our thoughts about the libraries we visit.

Past visits:

Austin Public Library

Culebra, PR

Darien, CT


Next METRO User Experience (UX) SIG Meeting: Darien UX Tour

metropolitan new york library council logoJoin us on Wednesday, May 6 from 10am-1pm for our next METRO UX SIG meeting at Darien Library where we’ll be a getting tour of the library with a focus on their UX department. Optional lunch and networking following the tour. For more info and to register.

Check out our posts about Darien Library. Yes, Darien is on our list of favorite libraries 🙂

Career and Organizational Strategy – Tips for Doing a SWOT Analysis

We talk about SWOT analysis as part of self-assessment for your career strategy in our leadership & career development presentations and work. In a recent Inc. article, Paul J. H. Schoemaker outlines 12 tips for doing a SWOT analysis.

Some of his tips include:

  • Examine opportunities and threats without prejudice.
  • Adopt a systems view.
  • Think in terms of core competencies for strengths and weaknesses.

Read the full article.

Monthly Method Spotlight: Collage


When/why: They say a picture is worth a thousand words. Sometimes the use of pictures helps participants to verbalize ideas and themes. This can help us understand the perceptions of an issue or topic.

How: This is somewhat similar to other methods such as word association and draw the experience. Ask participants to make a collage from a provided collection of images from magazines, newspapers, etc. When they’re finished with their collages, ask why they chose those images, their placement of the images in the collage, etc. For example, you can ask participants to create a collage around the idea of the library of the future or the ideal college campus.

Tips: Make sure you have plenty of images and supplies (paper, glue, tape, etc.) available.

Interested in using/applying these methods in your work? Contact us for more info.

IDEO Design Kit for Libraries

IDEO Design Kit for LibrariesLast year, we mentioned that IDEO relaunched its design kit.

IDEO recently launched a design thinking kit for libraries. The toolkit is the result of a project funded by the Global Libraries program at the Gates Foundation and IDEO-created toolkit was shaped mainly from experiences working with librarians in 2013-2014.

The toolkit has two parts: toolkit guide and activities workbook. Freely download and check out the toolkit at Design Thinking for Libraries. We’ll be looking into what aspects of IDEO’s toolkit can be incorporated into our “DIY Usability & User Experience: Is Your Library People-Focused?” workshops.