People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Method Spotlight: Behavioral Archaeology

party room messBehavioral Archaeology

When/why: Behavioral archaeology is the study of relationships between behavior and objects/things. It can show how people’s habits and priorities are based on their activities, placements, organization, and use of objects and things. The data and information collected can be used to improve a customer service model or service point or the layout of an office desk/cubicle, for example.

How: One can use many different methods to study the relationship between behavior and objects such as fly on the wall and shadowing.

Tips: Be observant. Take notes. Take pictures.

Interested in using/applying these methods in your work? Contact us for more info.

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4 responses to “Monthly Method Spotlight: Behavioral Archaeology

  1. Pingback: Monthly Method Spotlight: Long-Range Forecast | People Interact

  2. Pingback: Monthly Method Spotlight: 2015 Roundup | People Interact

  3. Pingback: Monthly Method Spotlight: Ethnographic Research | People Interact

  4. Pingback: Monthly Method Spotlight: Top Ten Posts | People Interact

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