People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: February 2015

Blogs UX Designers Should Follow

In a recent Huffington Post article, Iva Turgut, a UX designer, recommends a few blogs that every UX designer should follow. The list includes a few familiar ones like A List Apart, Boxes and Arrows, UX Magazine, UX Matters, and Nielsen Norman Group. UX Pin Blog is a new one and offers free e-books. Check out the full list.

Five Design Teams Re-Envision New York’s Public Libraries


Several months ago, we consulted with a design team submitting a proposal for The Architectural League and Center for an Urban Future‘s design study Re-Envisioning New York’s Branch Libraries. Although the proposal was not accepted, the conversations around the theme of “integrating libraries into the city’s housing and community development goals, re-configuring libraries to meet community needs, and developing new ideas for expanding the impact of branch libraries” stimulated some great ideas around where design thinking fit in imagining the library of the future.

On January 4th, the five accepted proposals where presented. Check out the proposals.

Monthly Method Spotlight: Behavioral Archaeology

party room messBehavioral Archaeology

When/why: Behavioral archaeology is the study of relationships between behavior and objects/things. It can show how people’s habits and priorities are based on their activities, placements, organization, and use of objects and things. The data and information collected can be used to improve a customer service model or service point or the layout of an office desk/cubicle, for example.

How: One can use many different methods to study the relationship between behavior and objects such as fly on the wall and shadowing.

Tips: Be observant. Take notes. Take pictures.

Interested in using/applying these methods in your work? Contact us for more info.

METRO User Experience Meeting with Guest Speakers – Josh Hadro from NYPL Labs and Alex Hylton from Darien Library

metropolitan new york library council logoJoin us for our 3rd METRO User Experience Special Interest Group Meeting next Tuesday, February 10th from 10am-12pm

We’ll hear from guest speakers Josh Hadro, Deputy Director of the New York Public Library (NYPL) Labs and editorial board member of the open-access Weave Journal of Library User Experience, and Alex Hylton, User Experience Ninja at Darien Library. We’ll also have time to network with colleagues, share UX tips, and get feedback on UX projects.

For more information and to register.

Weave Journal of User Experience: Founding a New Open Access Journal of Library UX Practice
Josh Hadro
User Experience has become an essential and prominent element of core service design in the library profession, and with that comes the need for a dedicated outlet for high quality discussion of professional concerns. Come learn more about Weave, the new peer-reviewed journal of user experience design for librarians and professionals in related fields. The talk will cover the founding philosophy behind the publication, which strives “for a balance between theoretical and practical topics.” You’ll also hear about the various kinds of submissions the journal is seeking, including peer-reviewed journal articles and more informal discussions of UX practice.

UX at Darien Library
Alex Hylton
A look at our focus, challenges, project highlights and new initiatives

Choose the Right Innovation Method at the Right Time

anendtoendinnovationNathan Furr and Jeff Dyer posted an a great article recently the Harvard Business Review on choosing innovation methods. The article gives a simple explanation complete with diagrams of the innovation process. While innovation tools come with many different names, Furr & Dyer point out commonality of these tools being used to manage uncertainty. The article goes through each step of the innovation process with real life stories. This article is a definite read and helps bring us back to basics when we get lost in the glut of innovation stories, articles, books, etc.