People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Low-Cost, No-Cost UX

 of Team Influx recently posted an article on Library Journal that reminds us that user experience improvements can be low-cost and easy. Little improvements can be made that have a large impact on library services, no large budget or managerial red tape necessary.

In this article, he focuses on 4 main points: 

  1. Wrangling Signage – conduct a signage audit and decide on the absolutely necessary
  2. Rethink Service Points – keep a redirect log to cut out bouncing patron’s between service points
  3. Be Visionary – create a shared UX vision
  4. It’s Made of People – involve people who want to help

Read the full article.


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