People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: July 2014

The Global Librarian – Freely Available for Download

The Global LibrarianThe Global Librarian (2013) has been released under Creative Commons 3.0 Attribution license and is now freely available for download at Internet Archive and The Global Librarian shares the stories of more than two dozen librarians from academic, public, school, corporate, and the not-for-profit sectors. Each chapter demonstrates the innovative work librarians are doing to strengthen their communities, whether they are local or far-flung.

IFLA New Librarians Global Connection Webinar Recap

Last week, as part of my summer plan to prevent brain drain, I attended one of IFLA’s webinar in the“New Librarians Global Connection: best practices, models and recommendations” series.

For the third consecutive year, IFLA Continuing Professional Development and Workplace Learning and IFLA New Professionals Special Interest Group are partnering with the American Library Association to present a series of free quarterly webinars on issues of interest to new librarians, library associations and library schools, library-decision makers, and all library workers. 

This hour long webinar featured 3 speakers from Denmark, Singapore and Mexico; each presenting on a different library trends. The first speaker spoke on leadership and technology and innovation with subtopics of MOOCs – in a learning perspective, wellness, library trends, digital libraries. This one was a bit of a handful for the 15-20 minutes he was allotted. The second speaker presented on the fascinating topic of increasing discovery as a way to bring outside users into the library; mainly via recommendation tools on library catalogs & databases. The final speaker touched on internet censorship, freedom of expression, infodiversity and why it is important for new librarians and students to be aware of freedom of expression and privacy.

While I found some of the presentations interesting and new, I had a difficult time digesting the webinar as a whole since the topics were unrelated and disjointed. Perhaps revolving the webinars around a central theme would improve the continuity of the webinars. Overall, certainly educational.

To listen to the recording of this webinar and others in the series visit

Project Management and Ten Faces of Innovation

Ten Faces of Innovation is one of our favorite books. We first read it in our people-centered methods class at Pratt a few years ago.The Ten Faces of Innovation

Recently, as part of my risk and change management class, I did a presentation about the book and how it relates to project management and risk & change management.

Usability: A 10-Piece Series by UX Passion

Over the course of several weeks, UX Passion published a 10-piece series of posts covering the following topics:

This series is a great introduction to the entire usability process complete with images, examples, steps, etc.


Monthly Method Spotlight: Worst-Case Scenario

worse case scenarioWorst-Case Scenario

When/why: While worst-case scenario can be a fun game to play, it can also be useful in:

1) airing out people’s concerns

2) identifying potential problems & issues

3) putting your project into perspective

How: Come up with various categories of scenarios and list the worst-case in each. For example, if your project requires funding, the worst-case scenario would be that you would get zero funding. Now that you’ve identified the worse-case scenario you can move on and find ways to continue with no or limited funds.

Tips: Having stakeholders participate in this activity will relieve their concerns and give them assurance that the project team cares about their input.

Interested in using/applying these methods in your work? Contact us for more info.