People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: May 2014

Recap – METRO User Experience SIG Meeting

metropolitan new york library council logoWe had our first METRO UX SIG meeting this week. For those who missed it, be sure to check out meeting notes, presentation slides and resources on the METRO UX SIG LibGuide. Stay tuned for the next meeting.


The 25 Worst Websites of 2013

Vince Flanders’ Web Pages that Suck has published last year’s worst ones. In The 25 Worst Websites of 2013, learn what not to do from sites such as the roll out of last year’s that caused much confusion for people attempting to sign up for public health insurance.


Each selection of bad websites is accompanied by Flanders’ commentaries on their suckiness. Read, enjoy and learn a lesson or two.

METRO User Experience Special Interest Group Meeting

libraryJoin us on Tuesday, May 27th from 10am-12pm for the first ever METRO User Experience Special Interest Group meeting. For more info and to register.

The UX of Office Working – Remote: Office Not Required

book cover: remote office not requiredWhen do you work best? Where do you work best? Is it really 9am-5pm in the office? If the answer is yes, that’s good for you. But for most of us, the answer is no.

How can we improve the user experience (UX) of office working?  Note: we did not say working in the office.

Recently read the book “Remote: Office Not Required”. Here are some highlights:

  • Why work doesn’t happen at work (the modern office has become an interruption factory with distractions and meetings).
  • Stop commuting your life away (the best place to live depends on who you are and what you like, not where you work).
  • It’s not all or nothing re: remote working (hybrid models like morning remote, afternoon local).
  • If I can’t see them, how do I know they’re working (when you’re working remotely, your actual work – what you produce – says it all).

Another great book by Jason Fried and David Heinemeier Hansson. We also recommend the book “Rework”.

What do you think? Is remote working for you? Sound off in the comments.

Monthly Method Spotlight: Surveys


When/why: Doing a survey is a quick way to get answers and information from a large number/group of people.

How: Ask questions in order to find out people’s particular characteristics and preferences.

Tips: Doing surveys is a popular method used by many organizations and individuals. However, before you even start doing a survey or decide on what survey tool to use. Ask questions like:

  • What are you trying to find out and why?
  • What is the purpose of the survey?
  • What is the purpose of each survey question?

Interested in using/applying these methods in your work? Contact us for more info.