People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

MTA Joins the Truck Trend


On a recent outing in NYC I happened upon this MTA truck where straphangers can buy MetroCards rather than having to descend into the bowels of NYC for the MetroCard vending machines.

While this mobile outreach is well intended, there appears to be only 1 of these trucks in all of NYC (population 8 million, area 303 square miles).  You’re more likely to see a shooting star.  If you happen to stumble upon this truck, buy your cards and don’t expect the truck to be there again.

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