People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: October 2012

Bathroom Blogfest 2012: Task and Error Analysis

bathroom toiletIt’s pretty straightforward when it comes to using the bathroom, right? You find it, you use it, and then you’re done. Maybe, maybe not. We decided to do a quick task and error analysis of the bathroom experience. Here goes:

1) Find a (working) bathroom.
2) Wait in line for the bathroom. (Sometimes it turns out there wasn’t even a line or you were on the wrong line.)
3) It’s your turn. Go into bathroom.
4) Lock the bathroom door. (Sometimes you find out it doesn’t lock, sometimes you thought it was locked…)
5) Use the bathroom. (Sometimes you find out there’s no toilet paper.)
6) Flush. (Sometimes it flushes automatically, sometimes it flushes too soon, sometimes you don’t know how because the flush button is hiding…)

Did we miss anything? What else would you include?

Bathroom Blogfest 2012: Bathroom with a View

On a recent trip to the Kyrgyz Republic (a.k.a Kyrgyzstan), I had some wild bathroom experiences.

This landlocked Central Asian country is true big sky country and these nomadic people do everything out in the open, even their daily ablutions.

Toilets, sinks and showers are all located outside.  While the conditions are rough, the view makes the trek to the bathroom worth it.

Bathroom Blogfest 2012

Bathroom Blogfest 2012Let’s talk about the user experience of bathrooms. We all use them.

Join us this week for Bathroom Blogfest 2012 and share your bathroom stories.

Meanwhile, check out our posts from last year’s Bathroom Blogfest.

Be a Weekend Warrior

Instead of sleeping in this weekend, why not be a weekend warrior and put your tools to work.

Starting in April 2010, The Better Block project gathered community organizers, neighbors, and property owners  to revitalize a single block.

The Better Block is an open-sourced project that is free to re-use and build upon. Visit the “How to Build a Better Block” for suggestions and best practices if you wish to start your own project. Or if this is too ambitious for 1 weekend, visit their project map page for upcoming projects in your neighborhood.

Upcoming Presentation – Showcase Your Work, Experience and Skills: Using Google Sites to Create An E-Portfolio

sla logoWe’re back! Earlier this year, we gave an overview of e-portfolios. Join us on Wednesday, November 14 at 1pm-2:30pm EST for the Special Libraries Association (SLA) webinar – “Showcase Your Work, Experience and Skills: Using Google Sites to Create An E-Portfolio”. For more info and registration.