People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: September 2012

Upcoming Presentation – Leadership and Career Success for the 21st Century Information Professional – Library 2.012 Virtual Conference

We’re looking forward to presenting “Leadership and Career Success for the 21st Century Information Professional” at this year’s Library 2.012 Worldwide Virtual Conference.

Join us on Thursday, October 4 at 5-6pm EST.

Anyone can be a leader. You don’t need to be in a leadership position to develop leadership skills. In three simple and easy to remember concepts, participants will learn valuable tips, tricks and tools for paving the way to leadership and career success in the 21st century.

1. Participants will conduct an individualized career analysis.
2. Participants will receive an overview of useful tips and tools.
3. Participants will be equipped with practical career strategies that can be implemented immediately.

Upcoming Workshop – DIY Usability & User Experience: Is Your Library People Focused?

Join us and the Massachusetts Library System on October 2, 2012 from 10:30am-2pm.  Registration required.

DIY Usability & User Experience: Is Your Library People Focused?

With budget cuts and staff shortages, libraries are asked to do more with less. As a result, libraries are increasingly using technology, self-service models and other trends to make services and processes more efficient. What tends to be overlooked is how these implementations affect the overall library experience for patrons and staff. Is it really more efficient and efficiency at what cost? Whether your library is looking to renovate, relocate, rebrand, or introduce a new service/program, people-centered design is crucial to the process.

In this DIY-style workshop, you will learn how to use people-centered design methods at your library to help you plan, coordinate, assess and evaluate your services and processes to ensure that they are cost- and time-efficient. While you may not have the staff, time, or funding to do a full-fledged library usability and user experience study; together, participants will experience how to use these methods to make small changes for a big impact. Filled with examples, case studies, and activities, participants will leave this workshop with the framework and tools for completing their own DIY usability study.

SparkTruck is on its way to NYC!

It’s a bird, it’s a plane…’s  

Jumping on the bandwagon, errr truck wagon, SparkTruck delivers education on wheels.  Traveling across the USA with 21st-century shop tools, SparkTruck is on a mission to spread the fun of hands-on learning.

Keep an eye out, NYC – SparkTruck is due in the New York metro area, September 23-30.

I scream, you scream, we all scream for ice cream!

Ice Cream Cones

Every summer, like anyone else, we look forward to ice cream.  The only thing we don’t look forward to is trying to decipher the different cone options, especially when each establishment has its own name for the different cones.

This week some customer minded (or exasperated from repeating the same answer daily) employee finally created some signage.  We can finally make our cone selections confidently.  Thank you for this homemade but helpful sign.

Let’s just hope they do this again next summer.

William Moggridge, Laptop Pioneer Dies at 69

William Moggridge, British industrial designer, designer of the first laptop and founder of successful design firm IDEO passed on Saturday of cancer.

Moggridge is credited with designing the first portable computer which was sold to the American military in 1979.

Moggridge has written two books, Designing Interactions, published in 2006 and Designing Media, published in 2010.