People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Everyday Usability: Reserving a Library Computer

We’ve found that computer reservation processes at many libraries can be quite complicated and confusing. Chicago Public Library does it right with task/action-oriented signage: “Reserve a Computer”.

However, we’re a bit confused by the Reservation #1, #2, #3. We’re pretty sure that it’s three reservation stations, but does it matter which one we use? Does using reservation #1 mean we get on a computer faster?

reserve computer at chicago public library

What are your experiences with reserving a computer?

How does reserving a computer work at your library?

What about experiences with using computers at places like Kinko’s or business centers in hotels?

Check out more posts in the Everyday Usability series.

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One response to “Everyday Usability: Reserving a Library Computer

  1. Pingback: Our 200th Blog Post and More | People Interact

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