People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

DIY Usability & User Experience Workshop at METRO on April 26th

We’re excited to be working with METRO on presenting the workshop “DIY Usability & User Experience Study: Is Your Library People Focused?“. Join us on Thursday, April 26th from 10am-1pm.

With budget cuts and staff shortages, libraries are asked to do more with less. As a result, libraries are increasingly using technology, self-service models and other trends to make services and processes more efficient. What tends to be overlooked is how these implementations affect the overall library experience for patrons and staff. Is it really more efficient and efficiency at what cost? Whether your library is looking to renovate, relocate, rebrand, or introduce a new service/program, people-centered design is crucial to the process.

In this DIY-style workshop, you will learn to how use people-centered design methods at your library to help you plan, coordinate, assess and evaluate your services and processes to ensure that they are cost- and time-efficient. While you may not have the staff, time, or funding to do a full-fledged library usability and user experience study; together, participants will experience how to use these methods to make small changes for a big impact. Filled with examples, case studies, and activities, participants will leave this workshop with the framework and tools for completing their own DIY usability study.

More info and registration.

Advertisements

2 responses to “DIY Usability & User Experience Workshop at METRO on April 26th

  1. Pingback: Our 200th Blog Post and More | People Interact

  2. Pingback: Top Posts of 2012 « People Interact

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: