People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: October 2011

Bathroom Blogfest 2011 Round Up

What are kids supposed to do?

We had fun participating in Bathroom Blogfest 2011 this week and sharing our stories about the usability and user experience of bathrooms.

Check out our Bathroom Blogfest 2011 posts.

Bathroom Blogfest 2011 – Konnichiwa

Japan takes toilets to a whole new level of user experience.  Many moons ago in Tokyo, I had a chance to sit on one of their famous Western-style high-tech toilets.

If we are going to use the toilet 2,500 times a year and 6-8 time daily (according to the World Toilet Organization) we may as well be as comfortable as the Japanese are.

japan-toiletThere are often many confusing buttons provided only in the  Japanese language.  However, they usually have a picture to illustrate what the button does.

My favorite feature is the controllable heated seats.

My second favorite is the water saving flush options of “small” flush or “big flush”.

Some additional features include the integrated bidet and the automatic deodorizer.

If I sound like a toilet advertisement, you only have to sit on one of these thrones to see why.

Bathroom Blogfest 2011 – Kumusta

Last November, on a trip home to the Philippines, I had a very unusual public bathroom experience.

If anyone has ever been to a developing country, there is nothing comfortable about a hole in ground, a toilet that doesn’t flush or a bathroom with no toilet paper.

This public bathroom however, was very civilized.  For a couple of pesos, you got a wad of paper and you were led to one of two stalls.

From a bathroom users perspective, this is more embarrassing than the usual bathroom sojourn.  After all, these are intimate private matters and we don’t want to broadcast to the world what we do behind closed stall doors.

A year later, I’m still trying to figure out the reasoning for segregating users.

If anyone can shed light into this toilet dilemma, please share.

Bathroom Blogfest 2011: Aloha

This is a story about my airport bathroom experience in Hawaii last year. After many countless hours of flying, we were finally in Hawaii. I was exhausted and needed to take a quick trip to the bathroom, and then I saw this sign.

Hawaii bathroom

It was its own little way of saying “Aloha and welcome to Hawaii”. It made me smile.

Bathroom Blogfest 2011

Bathroom Blogfest 2011Bathrooms, restrooms, toilets…
Whatever you call them, we all use them in one form or another.

This week is Bathroom Blogfest.

“During the annual Bathroom Blogfest, bloggers from around the globe write about the importance of bathrooms in the customer experience. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design.”

Throughout the week, we will be sharing stories about the usability and user experience of bathrooms wherever they are — libraries, restaurants, museums, etc.

Please share your stories in the comments below.