People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: October 2010

Library Crush

Dear Darien Library,

I’ve got a crush on you. It was the day before Sandra and I went on our field trip to visit. I was checking out your site and saw some of the things you have:

  • Power Library – library users can borrow all sorts of gadgets like digital cameras, e-readers, GPS devices, LCD projectors, and video camcorders.
  • Free web hosting – nonprofit organizations can have their websites hosted by you
  • Wireless printing
  • Notary services

Amazing. These are pretty simple and basic things. I found myself telling people about you that day. Darien this. Darien that. A crush, an infatuation, an obsession – call it what you want, but you’ve got to be one of the coolest libraries out there.

After our visit, I was hooked. I’m particularly amazed by three things:

  1. the trust that you have for your staff and patrons
  2. big picture thinking & doing
  3. the focus on empowerment and choice

And then there are the little things like being able to see what items were just returned.

You made an unforgettable impression.

~Lisa

P.S. You’re my first library crush.

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