People Interact

Blog about people-centered design by Lisa Chow and Sandra Sajonas.

Monthly Archives: October 2010

Library Crush

Dear Darien Library,

I’ve got a crush on you. It was the day before Sandra and I went on our field trip to visit. I was checking out your site and saw some of the things you have:

  • Power Library – library users can borrow all sorts of gadgets like digital cameras, e-readers, GPS devices, LCD projectors, and video camcorders.
  • Free web hosting – nonprofit organizations can have their websites hosted by you
  • Wireless printing
  • Notary services

Amazing. These are pretty simple and basic things. I found myself telling people about you that day. Darien this. Darien that. A crush, an infatuation, an obsession – call it what you want, but you’ve got to be one of the coolest libraries out there.

After our visit, I was hooked. I’m particularly amazed by three things:

  1. the trust that you have for your staff and patrons
  2. big picture thinking & doing
  3. the focus on empowerment and choice

And then there are the little things like being able to see what items were just returned.

You made an unforgettable impression.


P.S. You’re my first library crush.